Growth Product Strategy · United States

Nobody owns the moment your user sees value.

Acquisition keeps refilling what activation leaks. We find the leak and price it.

Value Leak Review · 30 min · free
  • Where perceived value leaks in your funnel
  • Which point costs the most per month, and the order of magnitude
  • The three highest impact fixes, prioritized
Book the review Tue 9:00 ET · Thu 13:00 ET

If it does not make sense to continue, the analysis stays with you. No commercial follow up.

The funnel every dashboard reports
Signup Tracked weekly
First value No owner
Activation Not instrumented
Retention Lags by months

The reframe

Growth is bought in fragments

Fragmented.

An agency for design, a freelancer for automation, a course for the team, a tool for analytics. Each vendor optimizes its own deliverable.

Unowned.

Only 16.1% of U.S. companies apply a structured approach to product design, so the work that would expose the leak never gets instrumented.

Compounding.

Every acquisition dollar refills the same bucket, and the team reads the symptom as a shortage of leads. U.S. SMEs run at 47% of large company productivity, against roughly 60% in other advanced economies.

We treat perceived value as the central variable, measure it, and rebuild product, onboarding, automation and team around it.

Cost of the status quo

What the leak charges while nobody measures it

35%

of startups fail for lack of product market fit

The roadmap ships against behavior no user ever showed. That runway does not come back.

CAC payback stretches quietly

Spend that replaces churned revenue never appears as a loss. It appears two quarters later, inside the payback window.

The fix hardens into the code

What costs two weeks of design work this quarter becomes a migration next year.

The method

Value Perception Model

The model maps the user path against behavioral signals: time to first value, adoption milestones, satisfaction indicators. Each is correlated with retention and revenue, so an intervention gets chosen by expected financial effect instead of by opinion.

  1. 01Diagnose
  2. 02Implement
  3. 03Automate
  4. 04Measure
  5. 05Internalize

Measure returns to Diagnose. Every shipped intervention moves where the next leak sits.

Value Leak Review Output
Funnel map
Signup Tracked
First value No owner
Activation Not instrumented
Retention Lagging read
Prioritized interventions
Instrument time to first value and set the baseline
Rebuild signup around the user's first useful outcome
Trigger activation from behavior, not from calendar days
Illustration of the output format. Nothing on this screen is client data.

The system

Five layers, each feeding the next

Full diagnosis · fixed scope, 2 weeks, paid

Instrumented mapping of time to first value, adoption milestones and satisfaction, correlated with retention and revenue. The step that usually follows the review.

Consulting and implementation

ICP definition, PMF validation, North Star Metric architecture, no-code MVPs, workflow automation. Billed by fixed scope.

Platform and managed services · annual subscription

ICP scoring, behavior based onboarding, NLP feedback analytics, usage dashboards. It keeps the method running after the consulting ends.

Capability building

Bootcamps, workshops for your team, cluster programs through incubators. The stated goal is that you stop needing an outside consultant.

“Months later, AI is helping us attack productivity, cost and speed problems. Much of that started with the workshop.”

Lui von Holleben, Head of Customer Success at Asksuite, an AI platform for hospitality

How it works

The engagement, milestone by milestone

  1. Value Leak Review

    30 minutes

    You leave withLeak map, order of magnitude of the monthly cost, three prioritized interventions.

    Your team's time1 person, 30 minutes.

  2. Diagnosis

    2 weeks

    You leave withWritten diagnosis, the model applied to your product, a prioritized plan with effort estimates.

    Your team's time2 to 3 people, around 4 hours each.

  3. Design

    3 weeks

    You leave withAn executable specification, including what to measure before and after each change.

    Your team's timeProduct team, weekly sessions.

  4. Implementation

    4 weeks

    You leave withThe changes live, running and measured.

    Your team's timeVaries with how much you build internally.

  5. Internalization

    Ongoing

    You leave withA team running the method without an outside consultant.

    Your team's timeBootcamp plus light ongoing support.

Every milestone ends at a decision point. Moving to the next one is your call, and no contract ties the later stages together.

Proof

Recent delivery, then the track record

“We stopped ABSeed's entire operation for two days for an intensive course with Josias and Igor, and it was one of the best decisions we made all year. We got the team on the same page, built a solid foundation, and walked out with several ideas for optimizing the operation.”
Felipe Coelho Partner at ABSeed, a venture capital fund LinkedIn
“I took my CS team to the AI workshop and it was well worth it. In an era of a lot of AI noise and not much clarity on where to start, which tool to use, which pain to solve, Josias brought first-rate content that taught us and, above all, encouraged us to go further. Months later I'm glad to see AI helping us attack a lot of our productivity, cost and speed problems, and much of that started with the workshop.”
Lui von Holleben Head of Customer Success at Asksuite, an AI platform for hospitality LinkedIn

Results produced by our founder while leading product at

Growth Product Strategy is the firm through which Josias Oliveira now applies the same method. These are not the consultancy's client accounts.

RD Station

Leading SaaS company in Latin America

Intervention
Redesigned the signup flow around the first moment of value for RD Station Light, the company's first product led growth initiative.
Result
10x improvement in conversion. It became a core case in the TOTVS acquisition.
Octadesk

Customer service software

Intervention
Built the first product and design organization from zero and launched the company's first freemium product.
Result
+50 NPS points in 6 months, and product usage became the main source of new leads. Recognized by MIT Technology Review Brasil.
Gaivota

Agtech platform, later acquired

Intervention
Designed a self-service onboarding path built around the user's first useful outcome.
Result
+30 percentage points in activation. The acquiring company adopted it as a core product component. Design system recognized by Figma.

ThoughtWorks

Took part in ThoughtWorks' first CX delivery in Latin America, helping define how a global consultancy delivers CX across a region.

Embraer

Led the evolution of Beacon, the world's first digital ecosystem for aircraft maintenance, from restricted pilot to international operation.

Fit

Who this works for

Good fit

  • Tech startups between pre-seed, seed and Series B, with a product in market and real users
  • SaaS, digital services and e-commerce SMBs, 10 to 200 employees
  • Agencies structuring evidence based delivery
  • Companies where someone at C level sits inside the work

Poor fit

  • Pre-product, with no users and no revenue
  • Staff augmentation, or execution without changing how decisions get made
  • Anyone looking for a full time C level hire
  • Anyone wanting a deck of recommendations without implementation

Who leads the work

Josias Oliveira

Josias Oliveira

Founder

Eighteen years leading product and design inside companies where the growth problem was structural. He ran the first product led growth initiative at RD Station, built the first product and design organization at Octadesk, led the evolution of Beacon at Embraer, and took part in ThoughtWorks' first CX delivery in Latin America. He founded Growth Product Strategy in the United States to apply the same method as an outside operator.

LinkedIn profile
Paulo Lisboa

Paulo Lisboa

Partner Co-Founder

Specializes in automation and AI agents for business operations, translating technical complexity into executive decisions. He is the one working alongside Josias day to day: directing the agents, clearing blockers, and making sure nobody ends the day without something functional shipped.

LinkedIn profile

Objections

The five questions before booking

We already have a head of product. Where do you fit?
Your head of product owns the roadmap and the team. We own a narrower question: where perceived value breaks between signup and habit. That work sits outside the scope of anyone running daily operations. If it is already instrumented, say so in the call and we end it early.
Is this consulting or software?
Both, in sequence. Diagnosis and design are consulting, billed by fixed scope. The platform layer is an annual subscription that exists so the method keeps running after the consulting ends. You can buy the first without the second.
We don't have the team to execute the recommendations.
The timeline above lists the hours your team spends at each milestone, so you can check that cost before committing. Where internal capacity is the real constraint, implementation is part of what we do, and the capability transfer at milestone five makes the next round cheaper.
How much does it cost?
The two week diagnosis is fixed scope, with a pre-defined price. No surprises. Consulting and implementation are billed by fixed scope, agreed in writing before work starts. The platform layer is an annual subscription. The Value Leak Review costs nothing.
We're too small for this.
You qualify with a product in market, paying users, and someone at C level in the work. Below that, a diagnosis measures a funnel without enough traffic for signal, and the number comes back with too wide an error bar to act on.

Book the review

  • Where perceived value leaks in your funnel
  • Which point costs the most per month, and the order of magnitude
  • The three highest impact fixes, prioritized

30 minutes, free. If it does not make sense to continue, the analysis stays with you to apply internally. No commercial follow up.

Tue 9:00 to 11:30 ET · Thu 13:00 to 16:30 ET